DROP-IN SERVICES

• Due to the COVID-19 pandemic:

  • We are still limiting the number of people in our building to allow for safe physical distancing.

  • Masks are available to those who wish to wear one.

Hours of Operation for Drop-in Services
7 days a week from 6:30am - 4:00pm

For information about our Social Work and Peer Support Services, please follow the link to the Social Work and Peer Support page.

Drop-in Services are available to anyone that enters our facility. All services are provided free-of-charge. There are no requirements or referrals needed to access our services. When you enter our facility, a staff member will greet you at the Welcome Desk just inside the front doors. There, you will complete a wellness check and be offered a clean mask if you do not have your own. Once you are checked in, you may enter our Commons Area and use any of our services listed below. Many of our services are available through our Service Desk, located in the center of our Commons Area. Staff are available to answer questions and help you to obtain services.

Drop-in Service Details 

Shelter: We are open for the above hours for those that need a place to rest, come in from the elements, or access our services.

Restrooms: Restrooms are available during open hours (except for brief periods of cleaning throughout the day).  

Meals: Boxed meals are served daily for breakfast and lunch.
Breakfast is served from 8:00am – 9:00am.
Lunch is served from 12:30pm – 2:30pm.
If you are not in our building during mealtime, you may pick up a boxed meal at the back door of our facility near the loading dock.

Showers: Private showers are available for use from 7:00am – 2:00pm daily. You may sign up for your 30-minute shower at the Service Desk. Clean towels and travel-size hygiene items are provided by Service Desk staff at the time of your shower.

Hygiene Items: A range of hygiene items are available at the Service Desk, including soap, shampoo and conditioner, toothbrushes and toothpaste, tampons, pads, lotion, combs, razors, deodorant, condoms, and more.

Socks and Underwear: New socks are available at the Service Desk. We may also have new underwear available there.

Laundry: Washers and dryers are available for use from 7:00am – 2:00pm daily. Detergent is provided. You may sign up to wash up to 2 loads of laundry at a time at our Service Desk.

Phones: Public phones are available throughout the day. You may make and receive calls. Phones are located in the Commons Area near the Welcome Desk and entrance.

Copies and Faxes: Photocopies can be obtained at our Service Desk. A fax machine is also available to send and receive faxes.

Mail: You may send and receive mail from our Service Desk. We provide postage for up to two pieces of outgoing mail per person, per day. To receive mail at our location, please speak to a Service Desk staff member for details. Hours for mail pick-up are daily from 8:00am – 3:30pm. There will be a break midday to process incoming mail. We cannot check mail over the phone, and we are not able to mail packages.

Lockers: Personal lockers are available on a first-come, first-serve basis. To obtain a locker, please speak to a Security staff member for details.

If you have questions about our services, you may contact our Service Desk staff at 269-343-6073 x141 or x142.